2.1. The following General Terms and Conditions (“GTC”) apply for account registration and all purchases of goods by the end customer (“you”) in the online shop.

2.2. These GTC exclusively govern the contractual relationship between you and us. Your GTC shall not form an integral part of the contract, even if we do not explicitly object to their inclusion.

2.3. These General Terms and Conditions can be accessed and printed out or downloaded.

3. Registration

3.1. Registration is required in order to make purchases in the online shop. This can be done during the ordering process, but also independently of an order. After the registration has been completed, we will set up an account for you, which you can use to manage your customer data, such as the address for delivery, yourself.

3.2. Only individuals of legal age with the capacity to enter into contracts (but not, for example, families or couples), legal entities, and business partnerships may register. This requirement also applies to the placing of orders. If a company is registered as a customer, the individual performing the registration guarantees that they are authorised to represent the company.

3.3. When registering your account, you must provide your name, your invoice and delivery address, your phone number, and your email address and choose a password (hereinafter “login data”).

3.4. You submit a binding offer for the conclusion of the contract relating to the account registration by submitting the completed registration form. You will be shown a summary of the data you have entered before the final submission of the registration form. You can correct errors by navigating back to the previous page in the browser and changing your entries.

3.5. After you have completed the registration procedure, we will send you a welcome email. Receipt of this email completes the account registration.

3.6. You guarantee that the information you have provided to us in the context of the registration is true and complete. If you provide incorrect or incomplete information, we are authorised to terminate and delete your account without observing a period of notice. You commit to communicating all future changes to the information provided in the context of your registration without prompting and without delay.

3.7. The account can be terminated in accordance with section 12. Your personal data will then be deleted immediately unless we are allowed to or required to continue to store them due to statutory provisions. More details can be found in our privacy policy.

3.8. Under no circumstances are you authorised to disclose your login data or, in particular, your login password to third parties. In the event that a third party nevertheless obtains access to your account or there are other indications of abuse of your account, you must inform us immediately and change your login data.

3.9. There is no entitlement to register or use the online shop. You are not authorised to register on autospares.store multiple times.

4. Concluding a purchase contract

4.1. Contracts for purchasing products are concluded as follows:

4.1.1. In order to commence the ordering process, you are required to first place the article you would like to purchase into the shopping basket by clicking the relevant button.

4.1.2. Before the order for the contents of the shopping basket is finally submitted, all the contents of the order are displayed once again. You can then change your order again. We save your orders after the contract is concluded but it is no longer possible for you to access them. Please check your order carefully before clicking on the “Confirm order” button.

4.1.3. In the case of payment methods that are not associated with immediate payment on your part, you make a binding offer to conclude a purchase contract by clicking the “Confirm order” button in the shopping basket window screen. The placing of products in the online shop is not a binding offer to conclude a contract. We will confirm receipt of the order by email. The confirmation email does not yet mean that we have accepted your offer. The purchase contract is concluded only when shipment of the goods is confirmed. If you pay for the order placed by making an (electronic) SEPA credit transfer of the purchase price to our bank account (payment option “Vorkasse” [“Prepayment”]), only the email confirmation of the order is deemed to be our declaration of acceptance of the order, not our confirmation of the shipment.

4.1.4. In the case of payment methods that are associated with immediate payment on your part (such as PayPal, sofortueberweisung.de, etc.), the placing of the products on autospares.store constitutes an offer by us. You can accept this offer to conclude a purchase contract by clicking the “Confirm order” button in the shopping basket screen.

4.2. You can print out your order data immediately after you submit your order. If you wish to inspect the documents concerning your order again, please contact us by email or telephone. We will be happy to send you a copy of these data.

4.3. Orders can be changed before they leave our warehouse or before they are handed over to a freight forwarder, i.e. before we issue a shipment number and confirm shipment of the goods by email. This does not affect your statutory guarantee rights or your cancellation rights.

4.4. We also reserve the right to cancel the contract if the goods are not available from a reliable, carefully-selected supplier for reasons for which we are not culpably responsible (reservation of self-delivery). In such cases, we will undertake to inform you immediately that the goods are not available and reimburse any payment made.

5. Core parts

5.1. Core parts are goods on which a deposit (core charge) has been imposed in the ordering information, e.g. alternators, which you are required to pay additionally when purchasing. After receiving a core part, please send us the complete old part from your car back to us and give us your bank account details so that the deposit can be repaid to you. Old car parts must be sent back to us at your expense.

5.2. Please make sure that brake callipers, servo pumps, and other power steering parts have been completely emptied of fluid. The old parts must be able to be remanufactured and must not have any cracks or fractures.

5.3. If old parts are returned with cracks in their casings/housings or drive shafts or differences in current ratings (amperage)/performance, the deposit cannot be reimbursed.

5.4. Examples of core parts are:

– servo pumps
– steering gearboxes
– starters
– alternators
– brake callipers
– drive shafts
– fuel injectors
– high-pressure pumps
– batteries